9/11 Memorial & Museum Tour

Duration: 3.5 hours
Included
- Tour of 9/11 Ground Zero Memorial
- Local guide with a personal connection to the events
- Entry to the 9/11 Museum (if selected)
- Entry to the One World Observatory (if selected)
Excluded
- Audio guide
- Transportation
Important information
Please note:
Please present your e-ticket at the entrance.
There will be security checks upon entry to the memorial. During holidays and peak periods, expect longer wait times during the security checks.
If you are a 9/11 family member, please book directly with the museum.
The guide will leave you at the 9/11 Memorial. Entry to 9/11 Museum and One World Trade Center is self-guided.
This tour is wheelchair accessible.
Free cancellation up to 48 hours before scheduled tour.
There will be security checks upon entry to the memorial. During holidays and peak periods, expect longer wait times during the security checks.
If you are a 9/11 family member, please book directly with the museum.
The guide will leave you at the 9/11 Memorial. Entry to 9/11 Museum and One World Trade Center is self-guided.
This tour is wheelchair accessible.
Free cancellation up to 48 hours before scheduled tour.
Highlights
More information
Often referred to as Ground Zero, visiting the 9/11 Memorial is a must when in New York City. Spend the day in Lower Manhattan remembering the thousands of lives lost in the 9/11 terror attacks and the six lives lost at the World Trade Center bombing on February 26th, 1993. Led by a local guide with personal connections to the 9/11 attacks, hear firsthand stories as they take you through the history of Ground Zero.
The tour begins at the Oculus, a shopping centre that serves as a symbol of New York's strength and resilience in the aftermath of 9/11. From there, you’ll head to the 9/11 Memorial, where the guide will point out symbolic places such as the Survivor Tree and the Reflecting Absence, the largest man-made waterfall in North America.
Enhance your experience by adding entry to the 9/11 Museum (the guide will leave you at the memorial). The museum invites visitors to learn about the history of the 9/11 attacks through testimonies from survivors and personal stories from families who have been grieving their loved ones. Admire the different exhibitions, which contain over 74,000 personal artefacts that document the victims, survivors, and responders.
The main exhibition is the ‘Historical Exhibition’, which is split into three sections, each focusing on different time frames: the day of the attacks, the build-up before the attacks, and the aftermath and ongoing repercussions after. As one of the city’s most popular sites, this museum has devoted its time to helping educate people worldwide about the tragedy that took place in 2001 and paying respect to all victims, survivors, and their families.
Upgrade your ticket and add entry to the One World Trade Center. Begin in the lobby where you’ll watch a short film dedicated to the people of the World Trade Towers before taking the Sky Pod elevator to the top of the tower. Here you’ll find breathtaking panoramic views of Manhattan!